Insights, data, analytics and intelligence are fast becoming strategic differentiators for talent acquisition teams – but as an industry we’re playing catch-up with other professions.

In the first of 3 interviews, Alan Walker speaks to Danny Russell – who has over 20 years of experience of using insights, data & analytics in the world of customer experience – to start to understand what we in TA need to think about.

In this conversation with Danny we discussed:

  • The definition of insights
  • Some of the sources of information that can drive insights
  • The importance of contextualising information
  • How information and data only become insights when they change behaviour
  • How true insights are rare
  • Why organisations take insights so seriously
Danny's Contributor Profile Download Transcript